The Service Ten-Thousand-Mile Journey has spanned 16 years and has become an annual tradition for SANY. Over the past 16 years, SANY has dispatched countless service personnel to all parts of the country, fulfilling SANY's service mission.

SANY GroupVice President   Mr. He Xin, General Manager of the SANY Loader Business Division, stated that service is the lifeline that carries the company through industry cycles, and that the Service Ten-Thousand-Mile Journey is precisely about upgrading service from passive after-sales response to proactive value creation across the value chain, making service an engine for secondary growth.

Mr. Li Hongbao, Executive Vice President and Secretary-General of the Excavator Branch of the China Construction Machinery Association, expressed warm congratulations on this Ten-Thousand-Mile Journey departure ceremony. He believes that SANY's service calling card will shine ever brighter through day-after-day, year-after-year persistence and through continuously iterating intelligent service systems.

At the departure ceremony site, the newly upgraded E-Vision · Easy Manager was released. The software highlights the role of the "intelligent manager," vividly and directly demonstrating E-Vision's powerful functions through various cases, and optimizing the new service experience through more equipment service models, effectively solving customer pain points and creating greater benefits for customers.

In addition, Easy Cube — Smart Mine 3.0 provides a systematic solution for more efficient, more intelligent, and safer mining. The speaker presented, through a digital avatar,Smart Mine3.0's application in real-world scenarios. In the era of digitalization and intelligence, only by highly integrating advanced technologies such as big data, the Internet of Things, and artificial intelligence can production efficiency be continuously improved, production costs reduced, and production safety ensured.

During the flag-presentation ceremony, Mr. Huang Zhengyu, Deputy General Manager of SANY Loader Marketing Company; Mr. Yu Zhuowei, President of the SANY Pile Machinery Research Institute; and Mr. Fang Jian, General Manager of SANY Heavy Machinery Marketing Company, presented flags to the loader, pile machinery, and excavator service teams respectively. Regional representatives shouted execution slogans, pledging 100% execution of standard inspection actions and 100% customer satisfaction.

At the ceremony site, Mr. Wang Zheng, Senior Vice President of SANY Group   and General Manager of SANY Heavy Machinery, delivered a speech and announced the departure. He stated that quality and service have always been the foundation of SANY. In the face of profound changes in the global economic landscape, SANY is taking new steps toward green and intelligent development, using digital innovation to transform traditional construction models, while continuing to honor its service commitments as always and interpreting through action "exceeding customer expectations, exceeding industry standards."

With the issuance of the "departure" order, the fully prepared service vehicles drove out of the factory amid resounding drums. At the same time, across the country, the four-month Ten-Thousand-Mile Journey officially kicked off, and this new journey to safeguard customers has officially begun!