At the launch ceremony, Tysim Machinery Vice Chairman Pan Junji, centering on the corporate value of "growing together with partners," elaborated on the strategic significance of this service journey. He pointed out that the Global Service Ten-Thousand-Mile Journey is Tysim Machinery's in-depth practice of its mission to "create value for piling partners with diversified products and services." In the face of international market competition, Tysim stands not only on technologically leading products but also on "boundless service" that breaks through geographical and cultural barriers, continuously enhancing the brand's global influence by listening to customer needs and providing immediate response. "The service team will travel to every corner of the world, honoring our commitment to go all out for customers through action," Pan Junji emphasized.

Executive Deputy General Manager Xiang Zhensong focused on the core of "value service," proposing that after-sales service is the core bond of customer trust. He stated that this journey will go deep into the customer frontline, driving optimization of service processes and efficiency upgrades through professional maintenance, technical training, and needs research, to achieve the goal of "advancing hand in hand with customers and going steady and far." "Handling every issue with craftsmanship and exceeding customer expectations is the original aspiration and responsibility of the Tysim service team," Xiang Zhensong said.

At the event, representatives of the international and domestic service teams respectively received flags and set off. International service representative Xiao Suming and domestic service representative Yu Shuizong received the flags symbolizing the mission from Pan Junji and Xiao Hua'an, marking that Tysim Machinery's2025 global service initiative has officially set sail. In his speech, General Manager of the Marketing Center Xiao Hua'an emphasized that service is "a sharp blade beyond the product," and the team will, with the philosophy of "professional, timely, and considerate", transform customer feedback into the driving force for product optimization, injecting precise momentum into market expansion.

As the event host and oath leader, Taiheng Foundation Executive Deputy General Manager Duan Yi reviewed the service journey's12 years of steadfast commitment. He mentioned that this initiative had already completed comprehensive training of the service team in advance, requiring all staff, with the oath of "honoring commitments, integrity first", to implement full-process upgrades in equipment maintenance, technical training, and customer needs response, truly realizing "thinking what customers think, creating extraordinary value."

2025 coincides with the 12th anniversary of Tysim Machinery's founding, and the Service Ten-Thousand-Mile Journey has also entered its 12th year. This multi-year brand initiative has upgraded from domestic customer care to a service strategy covering the globe. Through technical empowerment, needs insight, and cross-cultural collaboration, Tysim Machinery is using service as a fulcrum to leverage the global competitive landscape of the piling machinery industry. As Pan Junji said: "Renewing excellence is the iteration of service quality; serving the world is the extension of the realm of responsibility."

As all personnel loudly recited the departure oath and the scene of waving flags was frozen in time, Tysim Machinery's 2025 Global Service Ten-Thousand-Mile Journey officially set sail. In the future, this mission-bearing team will cross mountains and seas, creating value for global customers with excellent service and writing a new international chapter for China's high-end piling equipment manufacturing industry.