Improving the Business Environment and Enhancing Work Efficiency — Changting, Fujian Advances Its "Approval Service Game" with "Five Measures in Parallel"

2024-01-17 1546 0人评论

To optimize the business environment and improve the efficiency of construction project approval, the Housing and Urban-Rural Development Bureau of Changting County, Longyan City, Fujian Province, has focused on streamlining approval procedures, shortening approval time limits, optimizing approval methods, and innovating acceptance services. Through the following "five measures in parallel," it has advanced its "approval service game," promoting the early implementation, early commencement, and early production of enterprise investment projects, and has been well received by service recipients.

  "Putting on a Good Publicity Show"

  Letting Service Recipients Clearly Understand the "Meridian Chart" for Handling Matters

  Letting service recipients understand in advance the relevant work steps, approval time limits, required materials, precautions, and other elements of the "meridian chart for handling matters" is the "first move" in optimizing approval services.

  In accordance with the principle of "everything that should be included must be included, and everything that should be reduced must be reduced," the bureau has earnestly "put on a good publicity show" for the 48 administrative approval matters handled at the county administrative service center. It has widely publicized and thoroughly communicated documents such as the "Notice of the Housing and Urban-Rural Development Bureau of Changting County on Publishing the List of Construction Project Approval Service Matters Eligible for Acceptance with Missing Materials" and the "Online Handling Procedures for the 'Construction Permit Stage' Through the Unified Online Government Service Platform" through on-site "point-to-point" publicity at offices, "face-to-face" notification by visiting streets and doorsteps, and in-depth online publicity. These have been widely publicized and thoroughly communicated on carriers and to service recipients such as the Fujian Provincial Online Government Service Hall, "Wei Changting," and government affairs disclosure boards, making every effort to help service recipients be "well informed in advance" and avoid detours and hassle when handling matters.

  "Handling the Slimming Work Well"

  Letting Service Recipients Feel That Handling Matters Is "Not Bloated"

  The Housing and Urban-Rural Development Bureau of Changting County has further streamlined the list of approval matters by canceling, merging, and converting approval to filing, and has comprehensively cleaned up administrative licensing and non-administrative licensing approval matters in accordance with laws and regulations, canceling all those that do not meet the establishment requirements. It strives to make handling matters simple rather than cumbersome for service recipients. Up to now, it has comprehensively reviewed 48 approval matters and further reduced the number of application materials for 9 matters. Among them, the application materials required for the issuance of construction project construction permits have been reduced from 10 to 5; the materials required for the completion acceptance filing of building construction and municipal infrastructure projects have been reduced from 4 to 2; the application materials required for the acceptance of construction project archives have been reduced from 3 to 1; and the application materials required for fire protection filing upon completion acceptance of construction projects for renovation of existing buildings have been reduced from 6 to 5. Cai Ningfeng, Party Secretary and Director of the bureau, said that these 9 approval matters have reduced application materials by an average of 2.44 items. By simplifying and integrating project construction procedures and continuously carrying out "slimming surgery" such as optimizing approval procedures, approval matters, and application materials, the quality and efficiency of administrative approval services have opened a new path and reached a new level.

  "Controlling the Time Limit Well"

  Letting Service Recipients Experience "No Long Waits" When Handling Matters

  Shortening processing time limits is a comforting matter eagerly anticipated by every service recipient. The Housing and Urban-Rural Development Bureau of Changting County thinks about what enterprises think and responds to what enterprises need, and has issued a notice on the phased handling of construction permits for building construction projects (trial), optimizing services through multiple measures to promote a sound business environment. Up to now, the bureau has further reduced the approval time for 7 matters. For example, the promised time limit for the issuance of construction project construction permits has been reduced from 2 working days to immediate processing; the promised time limit for construction project fire protection design review (county-level authority) has been reduced from 2 working days to 1 working day, among others.

  "Being Good Agents"

  Letting Service Recipients Avoid "Running Errands" as Much as Possible

  In improving approval efficiency and enhancing service effectiveness, the Housing and Urban-Rural Development Bureau of Changting County has changed from "passive approval" to "proactive service," promoting "early intervention," "extended service," "appointment service," and "doorstep service." At present, the bureau handles a total of 48 administrative approval matters at the county administrative service center, all of which have achieved full-process online handling. Among them, 10 construction project approval matters are subject to parallel approval with departments such as development and reform and natural resources. In improving services, it strictly follows the requirements of "one department leading, departments cooperating, results shared, and outcomes mutually recognized," improving the approval efficiency of parallel approval, joint drawing review, and joint acceptance. Through the applicant's licensing conditions and required materials, if the applicant voluntarily promises to meet the licensing conditions and submits materials as required, a decision is made on the spot, truly achieving "letting information run more and service recipients run less."

  "Chanting the Innovation Sutra Well"

  Letting Service Recipients Enjoy a "Premium Package" Smoothly When Handling Matters

  Innovating approval services is an important part of improving the business environment. The bureau has issued a notice on the implementation rules for the reform of the approval system based on the "list system + notification and commitment system" (trial) and an implementation plan for promoting full-process paperless operation. In the handling process, 100% trusted files (including electronic licenses) are generated, and mutual trust, mutual recognition, and mutual retrieval of trusted files (including electronic licenses) are promoted to achieve resource sharing. Through big data sharing, parallel handling, and collaborative approval, "multiple certificates issued simultaneously" has been achieved for the "Construction Project Planning Conditions Verification Opinion," "Completion Acceptance Filing Form," and "Real Estate Ownership Certificate," shortening the acceptance and certification cycle. The Housing and Urban-Rural Development Bureau of Changting County has focused on chanting the "innovation sutra" well and providing a "premium package" that benefits the people, earning sincere praise from service recipients.

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