Recently, outdoor temperatures in Shijiazhuang have reached over 40 degrees Celsius, and the number of pedestrians on the once bustling streets has dropped sharply.

On the Shijiazhuang Metro Line 3 extension project, a fleet of SANY rotary drilling rigs is working with great enthusiasm. One of the machines broke down, and the customer hurriedly submitted a service request. The order was received by service engineer Jia Shuanhu, who was the nearest. After understanding the situation, Engineer Jia drove straight to the site as if rushing to put out a fire. Drawing on years of troubleshooting experience, Engineer Jia found that the oil circuit was already clogged. Braving the scorching sun, he replaced all the diesel filters on the machine and cleaned the entire oil circuit for the customer. Under the blazing sun, diesel dripped onto Engineer Jia's body and mixed with his sweat...

After ensuring that the entire oil circuit was unobstructed, the machine still could not be started, because the customer had attempted to start it too many times while the oil circuit was blocked, and the high-pressure pump was already full of air. Engineer Jia quickly removed the engine base plate and squeezed into the narrow gap to carry out the work. Because the space was too cramped, Engineer Jia's body was pressed against the engine the whole time, and the residual heat of the engine burned his arms bright red...

At this point, Engineer Jia found that a part was missing. He hurriedly drove more than 50 kilometers to the warehouse. After some searching, he finally found the same model of part. After returning and installing it, he bled the system and test-started the machine, which returned to normal, and the fault was completely eliminated.

By then it was already 9 p.m., and Engineer Jia had not paused for a moment from receiving the order to finishing the job. By this time Engineer Jia's clothes were soaked through, and it was impossible to tell whether it was sweat or diesel. The customer was deeply moved by Engineer Jia's dedication. Thumbs up, the customer said, thanks to SANY service, otherwise the losses would have been immeasurable. SANY service is the most reliable guardian of our piling rig construction, and from now on we will only choose SANY when buying equipment.

"Everything for the customer, creating customer value" is the mission of SANY service and the value of every SANY service engineer.