At the construction site on Wangzhuang East Road in Xinwu District, Wuxi, surrounded by sheet-metal hoardings with concrete pavement visible everywhere, it was like a giant oven. The summer sun was even more like a blazing furnace, baking the road surface until it was scorching hot; even the air was sweltering, and people broke into a sweat with the slightest movement. SANY service engineers had long grown accustomed to such working conditions, serving customers with their sweat every day and forging the SANY brand through their actions!

One day, Liu Jianhong and Yu Cheng of the Changzhou office received an assembly assignment: an SH750 diaphragm wall grab was to be assembled for construction in Wuxi. Because the new machine arrived at the site right during the college entrance examination (gaokao), and equipment startup and assembly were not permitted during the exam period, the already tight schedule was shortened by several more days, adding to the customer's anxiety.

SANY service was anxious for the customer's concerns and thought of what the customer wanted. As soon as the gaokao ended, the service engineers immediately threw themselves into the battle of assembling the equipment, buying valuable time for the customer's inspection declaration and schedule recovery. At the same time, the company mobilized stronger technical support forces in R&D and commissioning to join this battle without smoke.

The SANY Jiangsu-Anhui service manager came to the site to coordinate and direct, and this battle without smoke proceeded intensively and in an orderly manner. Before anyone realized it, darkness had fallen, and this SH750 diaphragm wall grab already stood in the center of the site; the customer's anxious heart had turned into a beaming smile.

With a bright moon in the sky and the evening breeze blowing, there was a touch of pleasant comfort. At this moment, it was noticed that every service engineer was soaked with sweat, and the customer and site personnel gave a thumbs-up in gratitude. Such service stories happen every day, and service engineers forge the SANY service brand with their sweat and actions every day!