Recently, Master Zhang, an after-sales service engineer of Tysim Machinery in the Yunnan region, braved the scorching sun and high temperatures, drove for several hours, and traveled along winding and rugged mountain roads to reach Lüchun County in Honghe Prefecture, Yunnan Province, known as China's No. 1 county atop a mountain peak. There he successfully carried out inspection and maintenance on Mr. Wang's KR125A rotary drilling rig. This also formed part of Tysim Machinery's 2023 Service Ten-Thousand-Mile Journey campaign, themed "Serving with Craftsmanship and Staying True to Our Original Aspiration, Moving Forward Together Through Ten Years of Companionship."

Lüchun County

Upon arriving at the construction site, Master Zhang immediately got to work under the scorching sun. In strict accordance with Tysim's after-sales service guidelines and standard procedures, he conducted meticulous and comprehensive inspection, maintenance, and servicing of the customer's equipment to ensure the machine was in good operating condition. In addition, Master Zhang shared equipment usage tips, maintenance methods, and precautions with Mr. Wang's drilling rig operators, helping the customer extend equipment service life and improve work efficiency. Mr. Wang said: Tysim products are reliable in quality and their after-sales service is guaranteed; choosing Tysim gives him great peace of mind. At the same time, the service engineer's professional skills and maintenance experience have brought a better user experience to his equipment, enabling him to complete engineering projects more efficiently. Mr. Wang also firmly believes that with the support of Tysim drilling rigs, the overall living environment and infrastructure level of mountainous rural areas will surely be improved, laying a solid foundation for the construction of a better living environment across the region and for rural revitalization.

Building beautiful mountainous villages requires the support of equipment with high reliability and high stability, as well as the backing of high-quality service. With the service philosophy of "Customer First, Integrity First," Tysim Machinery provides "professional, timely, and thoughtful" high-quality service and fulfills its 11823 service commitment. It has established 16 major service support centers around the world to ensure that customers can enjoy Tysim's high-quality service at any time and any place, thereby becoming a world-leading professional brand of small and medium-sized rotary drilling rigs made in China.