On June 18, Yuchai Piling Machinery (Changzhou) Co., Ltd. officially launched its "Grateful for You, Win-Win Together" Service Month, kicking off nearly two months of rotary drilling rig service inspection visits. Yuchai Piling Machinery will dispatch lean service teams composed of staff from sales, service, technology, quality and manufacturing positions, forming four routes to visit customers nationwide, presenting service parts and helping customers inspect equipment and resolve equipment problems.

At the Service Month launch ceremony, Chen Guangyu, Deputy General Manager of Yuchai Piling Machinery, said that holding the Service Month is needed for Yuchai Piling Machinery to build its service brand and give back to users; it is likewise needed for the development and construction of Chinese national brands. In 2020-2021, Yuchai Piling Machinery actively reformed and innovated in comprehensive management, product R&D, production quality, equipment operation and other aspects; the company's operations returned to a rising channel of sustained growth, opening a new realm of recovery and development. Today, as we stand at the starting point of a new era and look back on the road we have traveled, we find that it is precisely the Yuchai iron-army spirit of "persistent striving, never admitting defeat" that led us out of the trough; it is also our customers' trust and support that let us regain confidence. Therefore, we must be even more customer-centered, achieve seamless communication with customers, stay true to our original aspiration, and serve with all our hearts, so that customers can trust the Yuchai brand and be satisfied with Yuchai service.
During this Service Month, Yuchai Piling Machinery will inspect equipment one by one, listen to customers' voices, understand market dynamics, address outstanding issues with drilling rigs, and implement technical improvement projects that meet the conditions, with the goal of continuously pursuing customer satisfaction, wholeheartedly building the service reputation of Yuchai Piling Machinery and establishing its brand image. At the same time, we will convey the care of all Yuchai Piling Machinery staff to every customer, move every customer with our practical actions, and create greater value for customers.
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