As the Spring Festival holiday ends and the return journey begins, our "400" and "Spring Rain Action" never pause. All after-market service personnel of Jintai fully carry forward the "Three Ox" spirit of serving customers like a willing ox, innovating and developing like a pioneering ox, and working hard like an old yellow ox. Under the premise of epidemic prevention and control, we strictly focus on service quality, enhance operators' practical experience, upgrade customer service, and strictly implement all service indicators of the "Spring Rain Action - Inspection". We check the operation status of equipment at every stop, giving customers' equipment an early "Spring Rain Action vaccine" and adding another layer of protection for "you" traveling on the stormy road.

"To support and ensure non-stop work during the Spring Festival holiday, the company's Spring Rain Action conducts a comprehensive inspection of your equipment to ensure zero failures and zero repair calls during the holiday." At 10:13 AM on February 5, Wei Cancan, an after-market service person from Jintai's Zhengzhou Branch, prepared his tool kit early and drove the service vehicle to the service location—the Zhengzhou Control Node 05 Project Department—to conduct a comprehensive check-up on the project's Jintai SG90 equipment. What are the service contents?
The service contents are:
1. Conduct a comprehensive inspection of the customer's equipment. The inspection includes: checking and adjusting various pressure and speed parameters of the equipment; checking and confirming the strength of structural components; recording the service life of vulnerable parts; testing the cleanliness of hydraulic oil; checking and confirming the working function of safety devices; checking and cleaning oil stains inside and outside the vehicle to keep it clean.
2. Identify hidden dangers in the customer's equipment and provide maintenance solutions.
3. Present 2 sets of work to all customers within the scope of the Spring Rain Action.
4. Perform one maintenance service for some customers (replace all gear oil).
After five hours of hard work, the SG90 equipment inspection report came out. Project Manager Zhao inadvertently revealed a satisfied smile in his laughter. The equipment, delivered in July 2019, had worked continuously for 4,898 hours without any abnormality, and its efficiency on site was 7 to 9 hours higher than similar equipment. Manager Zhao gave a big thumbs-up to our service personnel and Jintai on the spot without reservation!

On February 22, Liu Yuwei and Zhou Longlong, after-market service personnel from the Kunming Branch, conducted the "Spring Rain Action - Inspection" service on a Jintai SD30A rotary drilling rig at Beiyang Street, Yiliang County. The rig, delivered in August 2019, had worked continuously for 4,810 hours. The inspection report showed that core components such as the drill pipe, winch, power head, mast, and H-beam support all performed normally. The equipment's safety devices—upper and lower limit switches and low oil level alarm—were all normal. Fastening conditions at various parts, including rotary reducer screws, mast correction device screws, drive wheel screws, and other fastening points, were also checked with no issues. The repeated "no issues" reports from Jintai service personnel during the inspection led Mr. Luo, who was present, to also put a satisfactory mark on our service record sheet.
On February 21, Chang Hailong, service personnel from the Wuhan Branch......
Also, on January 31, Xu Zhihua, after-market service personnel from the Guizhou Branch...........
Also, on January 30, Chen Yongxiang, after-market service personnel from the Nanjing Branch...........
Also, on January 29, Yao Xianhai, after-market service personnel from the Shanghai Branch.........
Also, on January 28, Cui Haitao, after-market service personnel from the Chongqing Branch........
Also..................
(The Spring Rain Action has so far been fully launched in 24 provincial-level markets.)
2021 is the inaugural year of Jintai's new journey. Jintai people are always ready, just like this spring rain: wherever the customer is, our home is; whatever the customer needs, we do. Unrestricted by time, distance, height, depth, hardness, or thickness—because there is no limit to pursuing customer satisfaction!
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