"User-Centered, Always Consistent" — SDLG General Manager Wen Degang Visits Customers

2017-03-10 947 0人评论

In the first quarter, the construction machinery market entered its peak sales season. Senior leaders of SDLG closely monitor market conditions and keep customers at heart, striving to provide comprehensive construction machinery solutions.

In early March, SDLG General Manager Wen Degang, accompanied by Assistant General Manager Shi Yanyu and Liu Shanle, Deputy General Manager of the Marketing Company, visited Shandong Shifang Company to inspect its market operations. Zhang Suhua, General Manager of Shandong Shifang, reported on the company's work in the first quarter to General Manager Wen Degang and expressed full confidence in responding to current market conditions, striving to ensure dual growth in loader and excavator market share.

Subsequently, General Manager Wen Degang, accompanied by Chen Hongping, General Manager of the local service station Jinan Lugong, made a special trip to the stone quarry and processing site of long-time customer Mr. Hou to communicate and talk heart-to-heart with the user, gaining an in-depth understanding of the user's production and business conditions as well as the user's requirements and concerns regarding SDLG equipment. He also inspected the on-site performance of SDLG products and carefully listened to the user's suggestions for product improvement and upgrading.

Through these visits, SDLG goes among users, stays close to users, and gains an in-depth understanding of user needs and market dynamics, implementing solutions for users' good suggestions as early as possible. SDLG serves users with professionalism, moves users with sincerity, takes customer needs as its starting point, and solves customers' problems with a caring attitude.

 

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