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Marble Flooring Cracks After 4 Months: Experts Say Stone Is Unsuitable for Indoor Use

2014-02-12 728 0人评论

　　消费者吴先生近日向热线平台投诉，称其在瓯海经济开发区一石材有限公司定做了一套大理石地板，该地板仅安装4个月就出现开裂情况。吴先生曾多次致电该石材店反映情况，要求解决，但店老板置之不理。

　　瓯海梧田工商所、消保分会调解人员接到投诉后，立即展开调查工作并组织调解。最初，该石材店老板不承认是石材质量问题。调解人员邀请了温州市石材行业协会专家进行现场勘查，最终确定该类型石材不适宜在室内地面使用，经销商并未在客户购买时告知石材的内在性能，造成客户选择失误，而且在施工过程中也有不当，所以造成石材裂纹明显增加清晰可见。该石材店应对大理石地面的开裂情况负全责。

　　最后经调解，该店老板同意为消费者免费修复地面并一次性赔偿4000元。

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Marble Flooring Cracks After 4 Months: Experts Say Stone Is Unsuitable for Indoor Use

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Marble Flooring Cracks After 4 Months: Experts Say Stone Is Unsuitable for Indoor Use

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